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Viewing your Arcus account settings

Last Updated: Jul 29, 2013 10:00AM EDT
Whenever you log in to your account in the account management portal, you will see all the products assigned to your account that can be managed in the portal. (for more info on logging in, see Login to your Arcus streaming account)  

If you have an active (not expired) Arcus account, it will show up in this list as "Arcus Streaming Service". There are two ways to access the full details of your Arcus account settings:
  1. Click on the "Manage" button next to the "Arcus Streaming Service" in the list of assigned products.
  2. Click on the "Arcus Settings" link under the "Account Management" menu link on the left side of the page.
The Arcus Account Settings page is found here.

General Account Information
This is where you will find the basic information that you need to connect DVME, Streamsie, or other Discover Video products to your Arcus streaming account.  The information found here includes:

DV Server - The server URL to enter.
Account ID - The unique ID of your Arcus streaming account used to identify your player, playlists and other stuff.
Username - The username you use to access the Discover Video account management portal.
Password - The password you use to access the Discover Video account management portal.

Note: Some accounts will not have all of the following sections. Most Arcus accounts are set up with H.264 live and on-demand streaming, as well as a content account for other support files. Windows Media accounts may be available by request depending on your account.


H.264 Live Settings
Media Server - This is the URL of the server where you point your encoder for live streaming. Typically, this is an rtmp:// address.
Stream Name - This is the identity of your stream to the streaming server. Sometimes, this is also called the application.
RTMP (for Flash Player) - This is the URL for your player where the stream will play back.
HLS - This is typically an m3u8 playlist for live streaming playback on iOS devices and most newer Android devices.
RTSP - This is an alternate protocol stream that is mostly used by Blackberry devices and some older Android devices.


H.264 Video On-Demand Settings
FTP Server - This is the server where you upload on-demand videos.
FTP Username - Your FTP account username
FTP Password - Your FTP account password credentials
Remote Directory - The folder on the FTP server where your videos are stored
RTMP - The URL where a media server streams your on-demand files on
Progressive Download URL - The base URL (minus filename) where on-demand files can be downloaded or viewed via HTTP (i.e. in a browser)


Windows Media Live Settings
Windows Media Server - The URL of the Windows Media Server
Publishing Point: The identity of the live Windows Media stream on the server
Playback URL:    The URL where your live Windows Media stream will playback

Windows Media On-Demand Settings
FTP Server - This is the server where you upload on-demand videos.
FTP Username - Your FTP account username
FTP Password - Your FTP account password credentials
Remote Directory - The folder on the FTP server where your videos are stored
Download URL - The base URL (minus filename) where on-demand files can be downloaded or viewed via HTTP (i.e. in a browser)


Additional Content Settings
FTP Server - This is the server where you upload on-demand videos.
FTP Username - Your FTP account username
FTP Password - Your FTP account password credentials
Remote Directory - The folder on the FTP server where your additional content files are stored
Download URL - The base URL (minus filename) where on-demand files can be downloaded or viewed via HTTP (i.e. in a browser)

NOTE: Additional content files include images, documents, logos, or other files that you may upload for use in your players, web pages, or for downloads.

 

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