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Mapping a drive to your Arcus account using Windows

Last Updated: Jan 24, 2014 12:23PM EST
It is possible on Windows computers to map a drive to the server where your on-demand video files reside for your Arcus Streaming Account. Once this is done, the video files uploaded to your Arcus account can be downloaded, or you can drag and drop files from your computer to upload to your Arcus account. To do this, follow these steps:

1. Log in to dv2.discovervideo.com and go to the Arcus Settings page under Account Information.

2. Record the FTP username and FTP password of your FTP account under H.264 Video On-Demand Settings. You will need it to connect.

3. Open Windows Explorer.

4. Click with your RIGHT mouse button on Computer and select “Map Network Drive…”

5. In the window that pops up, click the link at the bottom that says “Connect to a Web site that you can use to store your documents and pictures”.

6. In the Add Network Location wizard that pops up, click Next.

7. Click “Choose a custom network location” and click Next.

8. Enter this URL in the Internet or network address field: ftp://content.discovervideo.com and click Next.

9. Uncheck the box that says Log on anonymously and enter your FTP username in the user name field and click Next.

10. Give the new network drive a name that you will recognize as your Arcus FTP account and click Next.

11. Make sure the checkbox that says “Open this network location when I click Finish” remains checked and click Finish.

12. A Log On As prompt will ask you for your username password (I recommend you select Save password to save for future connections). Enter the FTP username and password from step 2 above and click Log On.

Now you should see a drive with a drive letter pointing to your Arcus account. Keep in mind that all videos should be placed in the folder called "video". Other files can be uploaded to other files and will be accessible at the following address:


In the address above, substitute [username] with your username, [subfolder] with the sobfolder the file was uploaded to (i.e. video, images, etc.), and [filename.ext] with the filename and file extension of the file you want to access. For example, if you want to upload a logo file to use for your player page, you could upload an image file called logo.jpg (for example) to the images folder. If your username was "joe", the address to access that file in a browser online would be as follows:


Note that any files you upload to your Arcus account will count towards the maximum storage space allowed on your account. This includes images, documents, videos and any other files in any of the subfolders in your account.


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